Travel Charter

Roselyn Coaches Limited possesses an impressive business heritage spanning some 90 years. We put passenger safety and comfort at the very heart of our business and place a heavy emphasis on reducing any potential risk to passengers, including their personal effects, whilst in our charge. To assist in this process, together with demonstrating our strong and resolute pledge to customer safety, we work closely with our clients in conducting Risk Assessments, coupled with providing industry-approved management procedures and credible responses so as to effectively eliminate such occurrences. Our approach to the sustainment of a first-class product, well-focused passenger service skills, and the investment in a robust training programme for all our drivers are the hallmarks of our business strength and our high national ranking within the passenger transport sector. When you travel with Roselyn Coaches we guarantee to provide:

Our Guarantees

• A first class service with punctual pick up times
• Fully maintained and legally compliant coaches
• Coaches fitted with either 2 or 3 point factory fitted seat belts
• Coaches fitted with either ABS or a retarder braking system
• Full emergency safety equipment
• Clearly marked emergency exits, specified windows and roof panels
• Coach fleet which meets ECE R66 Vehicle Regulations (anti-crush roof)
• Drivers trained in emergency procedures and incident management
• Drivers in Company Uniform when working
• Safety announcements prior to commencement of journey
• All drivers CRB cleared and verified
• All drivers trained in safe, fuel efficient and defensive driving

When we transport schoolchildren or students, the organiser’s are required to:

• Comply with instructions from the driver, as the driver is legally responsible
• Ensure that passengers do not distract or hinder the driver
• Ensure luggage is clear of walkways and aisles.
• Ensure no food is consumed onboard, including chewing gum.
• Ensure two adults occupy seats adjacent to emergency exits
• Identify emergency exits and acquaint themselves with opening procedures
• Assist the driver in legally complying with the Driver’s Hours Regulations
• Ensure that passengers remain in their seats throughout the journey
• Ensure all passengers are wearing seat belts throughout the journey
• Provide pupil supervision throughout the journey
• Ensure that all litter is collected and removed on completion of the journey
• Ensure the coach is left in a presentable condition